Nexon America’s Q2 2013 Approval Rating

Nexon America’s Q2 2013 approval rating: 46.63%

Total number of votes: 980
Approve: 46.63% (+8.68%)
Disapprove: 30.92% (-7.12%)
Undecided/No Opinion: 22.45% (-1.56%)

The three most common reasons people gave for disapproval:

  • Poor customer service
  • Unacceptable numbers of bugs and glitches in games
  • Cash users have a huge advantage over those who do not have access to NX regularly

The three most common reasons people gave for approval:

  • High quality of game content updates
  • Improving customer service standard
  • Games are fun

Nexon America’s approval rating in the second quarter of 2013 is 46.63%, up 8.68% over the same period in 2012. Disapproval fell 7.12% to 30.92% while those who we undecided or had to no opinion fell marginally by 1.56% to 22.45%.

97% of survey takers began playing the game in 2012 or earlier, 91% in 2011 or earlier and 80% in 2010 or prior. Nearly all takers have been playing Nexon America games for long enough to form a credible opinion.

83% of takers were from the United States or Canada, 10% from Europe, 5% from Australia or New Zealand, 0.8% from Mexico. The most popular ‘Other’ responses were Brazil, Singapore and Venezuela.

Respondents by age group:

17-20: 37%
13-16: 33%
21-24: 20%
Above 24: 6%
Under 13: 4%

92% of survey takers play MapleStory and 32% play Combat Arms. Other games range from 27% who play Vindictus to 9% who play Nexon’s Facebook games.

69% of the survey takers actively play games from publishers other than Nexon America.

Winners of the NX giveaway will be contacted by email by July 1.


Posted on June 29, 2013, in Approval Rating, Nexon America. Bookmark the permalink. 7 Comments.

  1. So wait, in 2012 around this time the approval rating was just 8.68%… DAFUQ

  2. oppression

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