Nexon America’s Q2 2013 Approval Rating
Posted by msupdate
Nexon America’s Q2 2013 approval rating: 46.63%
Total number of votes: 980
Approve: 46.63% (+8.68%)
Disapprove: 30.92% (-7.12%)
Undecided/No Opinion: 22.45% (-1.56%)
The three most common reasons people gave for disapproval:
- Poor customer service
- Unacceptable numbers of bugs and glitches in games
- Cash users have a huge advantage over those who do not have access to NX regularly
The three most common reasons people gave for approval:
- High quality of game content updates
- Improving customer service standard
- Games are fun
Nexon America’s approval rating in the second quarter of 2013 is 46.63%, up 8.68% over the same period in 2012. Disapproval fell 7.12% to 30.92% while those who we undecided or had to no opinion fell marginally by 1.56% to 22.45%.
97% of survey takers began playing the game in 2012 or earlier, 91% in 2011 or earlier and 80% in 2010 or prior. Nearly all takers have been playing Nexon America games for long enough to form a credible opinion.
83% of takers were from the United States or Canada, 10% from Europe, 5% from Australia or New Zealand, 0.8% from Mexico. The most popular ‘Other’ responses were Brazil, Singapore and Venezuela.
Respondents by age group:
Above 24: 6%
Under 13: 4%
92% of survey takers play MapleStory and 32% play Combat Arms. Other games range from 27% who play Vindictus to 9% who play Nexon’s Facebook games.
69% of the survey takers actively play games from publishers other than Nexon America.
Winners of the NX giveaway will be contacted by email by July 1.