[MBEU] Mabinogi Europe Service Termination Compensation Announced

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Dear Mabinogians,

Today we want to inform you about the actual process for you to claim your compensation. Also we’re gathering your Questions to publish more information soon with direct responses to your questions.

Q: When will the Service for Mabinogi Europe be terminated?

A: The Service for Mabinogi Europe will be terminated on the 25th April 2012

Q: When will we be able to play on Nexon Americas Mabinogi Service?

A: You should be now able to access Mabinogi serviced by Nexon America, including the Account-Registration, the Downloads and, of course, the Game.

Q: What will be the compensation period?

A: 18th April 2012 ~ 18th July 2012

Q: Who will be compensated?
A: Users who have logged into the game within the last 6 Months and bought Cash Items since the release of the Item-Shop

Q: How will the Compensation happen?

A: You will just have to login to the Website to receive your compensation. While Nexon-Europe NXCash will be directly added to your Account, you may also receive an additional Coupon Number that you can redeem on the Nexon America Website to get your NX-Cash for Mabinogi.

Q: How will I be compensated?

A: Please see the following Table to calculate how much Compensation you will receive. If you are not sure how much you’ve spent in each shop, please wait for the Compensation Process. It will give the exact amount.

Attention: Please make sure, that no other person is aware of your current Password. We won’t be able to handle any compensation if the used Login to claim the Compensation was right.

For spending NXCash within the given Value within the Premium Shop

Spent EUR(VAT)

Nexon America
Free NX amount

901 above

                           500,000

801-900

                           400,000

701-800

                          350,000

601-700

                           300,000

501-600

225,000

401-500

                           175,000

301-400

                           125,000

201-300

                             75,000

101-200

                             50,000

1-100

                             10,000

For spending NXCash within the given Value within the In-Game (Consumable Items) Shop

Spent EUR(VAT)

Nexon Europe

Free NX amount

4,001 above

                       2,500,000

3,001-4,000

                       1,500,000

2,001-3,000

                       1,000,000

1,501-2,000

                           750,000

1,001-1,500

                           500,000

901-1,000

                           450,000

801-900

                           400,000

701-800

                           350,000

601-700

                           300,000

501-600

                           250,000

401-500

                           200,000

301-400

                           150,000

201-300

                           100,000

101-200

                             50,000

1-100

                             25,000

 

If you have any further questions please use our forums to express them. We will review them and respond within a FAQ-Section as soon as the compensation process goes live.

Regards

— Mabinogi Europe Team —

 

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Posted on April 11, 2012, in International Nexon, Mabinogi, Nexon Europe. Bookmark the permalink. 4 Comments.

  1. Dafuq, so if I spend 4000+ euros on the game, I will get 2.5 MILLION nx cash. WTF that is enough for the rest of my life. The NX – real money ratio is completly off.
    4000 euros should equal 4m, but whatever, its a nice compensation….
    seriously, 2.5m, WTF, those NX amounts are like WTFFFFF, who has 4k euro as NX items on their account. I never really played this game btw.

    • What interests me the most is that they seem to be compensating based on all of the NX spent since the game was officially launched. That’s amazingly generous.

      • I agree, it is… but it would make sense, because if you spend so much on something and it gets taken away, you need to get your money back for the wasted time.
        If I would get a broken car, fix it and make it beautifull again, and someone would destroy it, I can claim all the emotional effort I put in my car and get money for it

        • It’s not bad. It’s just unusual that they would refund all of it. That’s not what usually happens when games shut down. Maybe cash used in the last 4-6 months or something, but not all since the game launched.

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