[NXNA] My Ticket to Nexon: Season 2 – Update: 5/20
‘My Ticket to Nexon’, the series of posts in which I show how unacceptable Nexon’s customer service is through my own logged tickets, is back for Season 2. To read the story behind the ticket, click here.
I’m happy to say that I’ve gotten a response from Nexon regarding my ticket. It’s not a resolution to issue but it’s a message that something is being done. Therefore, I’m calling this Season of ‘My Ticket to Nexon’ to a close. Since this is still a simple issue to deal with, if it takes them too long to resolve it, then i’ll start this season again. I’m disappointed with the grammar in the reply though, but that’s okay.
Thank you for bringing this issue to our attention.
I am sorry that your IGN may cause some issues in the future and i understand that it must be hard for you to be in this situation.
I apologize for the inconvenience this have caused you and i have already forwarded your case to the appropriate department so that they may look into it and take the necessary actions in the soonest possible time.
Be rest assured that we are doing our best to resolve this issue and we ask for your patience and understanding as we look into this.
Thank you so much for your time and may you have a great day ahead of you.
Nexon America, Inc.